At Advit Toys advittoys.com, we aim to provide a seamless shopping experience. We understand that sometimes plans change, and you may need to cancel an order. This Cancellation Policy outlines the terms and process for canceling your orders.
1. Order Cancellation Before Shipment
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Orders can be canceled without any charges before they are shipped.
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To cancel your order, please contact our customer support team at contact@advittoys.com or call us at +91 9953788888 with your order details.
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Once the cancellation is confirmed, a full refund will be processed to your original payment method within 2 days.
2. Order Cancellation After Shipment
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Once an order is shipped, it cannot be canceled. However, you may initiate a return under our Refund & Return Policy after the order is delivered.
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Return shipping costs for such cases will be the responsibility of the customer unless the item is defective or damaged.
3. Bulk Orders and Custom Orders
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Bulk orders or custom orders may be subject to special cancellation terms.
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Contact us directly at contact@advittoys.com to discuss cancellation options for these orders.
4. Refunds for Canceled Orders
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Refunds for canceled orders will be processed within 2 days of cancellation confirmation.
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Depending on your payment provider, it may take additional time for the refund to reflect in your account.
5. How to Cancel an Order
To cancel your order, please follow these steps:
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Contact our customer support team at contact@advittoys.com or call us at +91 9953788888.
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Provide your order number and reason for cancellation.
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Wait for confirmation from our team. Once confirmed, you will receive an email or SMS notification.
6. Contact Us
For any questions or concerns about our Cancellation Policy, please contact us:
Advit Toys
Email: contact@advittoys.com
Phone :+91 9953788888
Address: 4259/3, Ansari Road, Darya Ganj, New Delhi – 110002
Thank you for choosing Advit Toys. Your satisfaction is our priority, and we are here to assist you with any issues.